FAQs

Frequently Asked Questions (FAQs)

Hardware and Accessories

Casing

What is the standard casing provided?
TA-8 steel casing.

Why do we manufacture all casing with the leg that sits on the wall longer than the leg that sits on the frame?
Because our casing is designed to overlap the face of the frame and rest against the wall.

What is the correct way to install our standard TA-8 casing?
Align header casing on top of clips and snap down on the clip closest to the center. This will make it easy to align the header and upright casing. Next, connect upright casing (with MiterGard corner piece already installed) into header casing. Roll the upright casing over the casing clips on the wall side and with the heel of your palm, press casing over top clip toward door side and then proceed all the way down upright piece. Then snap rest of header casing onto clips. Make any final adjustments in the corners if needed.

What is the correct way to remove casing?
Pull casing towards door. Insert a tack remover or flat screwdriver between casing and frame at bottom inside location. Twist to pop casing off the clip. With a rocking motion, continue to work up the frame towards the header releasing casing from each clip as you go.

What are some of the selling points of our casing?
A. Clips allow casing to follow wall leaving no gaps behind trim B. Strength, economy and fire ratings of steel vs. aluminum C. The use of aluminum casing provides a cost effective alternative to aluminum frames.

If a designer wants our frame to look like aluminum, what can be done?
You can snap onto our frame three different profiles of aluminum casing. The TA-23, TA-28, and TA-28M which provides the strength of steel and a crisp appearance of aluminum.

A customer is using our frame with an entry door and wants to use wood casing on the exterior side of the frame and use our standard steel casing on the inside of the frame. If the door swings in, how must the frame be ordered?
“Nail holes and oval slots only” on 1 3/8″ side.

If a customer wants to use wood casing only, what terminology would you use in placing the order?
“Nail holes and oval slots both sides”.

Are all Timely casings interchangeable?
Yes (Example: A Black frame with Stainless Steel Casing).

What is the purpose of a TA-18 casing retainer clip?
The TA-18 is an aluminum casing retainer clip that allows you to attach casing to a frame ordered without clips or to a hollow metal frame. It will accept all Timely standard casing.

If using our TA-18 casing retainer clip, how many clips do we recommend for a 3-0 x 6-8 frame?
We recommend 4 clips to each upright per side and 3 clips on the header per side.

What is the purpose of the Timely MiterGard (used with TA-8 steel casing), TA-24 (used with TA-23, TA-28 or TA-28M aluminum casing) or TA-31 (used with TA-30 casing) casing corner piece?
It is a corner piece used at the miters to ensure a tight miter and to keep the header and the upright casing in the same plane.

Upright casing is handed. How do you tell an LS (Left Side) from a RS (Right Side)?
Facing the front side of the casing, the high side of the miter determines which side the casing goes on

Closers

Which reinforcement would you use for a regular arm closer?
TA-10

Which reinforcement would you use for a parallel arm closer?
TA-12

Which reinforcement would you use for a surface mounted or double acting hinge?
TA-25

Which Reinforcement would you use for a surface mounted continuous hinge?
TA-58

When using our TA-35 PVC casing, why can’t you use our TA-10 regular arm closer reinforcement and which closer reinforcement would you use?
Our TA-10 regular arm reinforcement is too thick and the casing will not snap onto the clip. We have modified the TA-10 making it thinner. The product number for this reinforcement is TA-10A.

If a customer wants to use a concealed closer with our frame, what is the best recommendation?
The easiest solution is to use a closer concealed in the door with the arm channel mortised into the header. Another option is to use a floor closer, using pivots to hang the door. We do not recommend an overhead concealed closer mounted in the frame header since there is insufficient space to install the closer.

Hinges

How is a template hinge different from a non-template hinge?
Template hinges have a fixed screw hole pattern agreed upon by all hinge manufacturing companies for use with steel door frames as opposed to a custom hole pattern used with wood, called a non-template hinge. All Timely standard hinge embosses are template screw pattern.

What corner configuration does Timely use for 3 1/2″, 4″ and 4 1/2″ hinges?
3 1/2″ = 1/4″ radius or 5/8″ radius (must specify) 4″ = 1/4″ radius 4 1/2″ = square 5” = square

Can a 4″ x 4″ square cornered hinge be used with a Timely frame?
No. If necessary, most hinge manufacturers can “clip” the corners of square corner hinges to make them ¼” radius to fit the Timely hinge emboss.

What is the hinge backset on a 1 3/4″ and 1 3/8″ Timely frame?
1 3/4″ frame = 3/8″ backset on frame 1 3/8″ frame = 9/32″ backset on frame

What is the emboss depth on our frame for the following hinges?
3 1/2″ = .100 * for residential hinges 3 1/2″ = .120 * for heavy weight hinges 4″ = .120 * 4 1/2″ = .135 * 4 1/2″HW = .180 5”= .140 5”HW = .190 * = plus or minus .005

In many instances, a hinge is specified that exceeds the thickness of our emboss on our frames. If this happens, what is a possible solution?
If the thickness of the hinge exceeds the embossed depth on our frame, you can compensate for this difference by dapping deeper into the door.

What is the minimum edge of hinge to edge of hinge dimension between two hinge preparations?
Due to the machinery limitations, the closest dimension between two hinge preparations is 7″.

What do we mean when we ask for the hinge backset on the door or frame?
For the door, the hinge backset is the measurement from the edge of the door to the edge of the hinge mortise. For the frame, the measurement is from the inside of the stop to the edge of the hinge emboss. This dimension is critical since it controls the space between the door and the stop on the frame. The backset on the door has to be less than the backset on the frame.

What is the correct screw package for our frame used with a wood door?
Because the frame is steel and the door is wood, we need a split package of machine screws and wood screws. Packing should have 4 each 12- 24 x 1/2″ machine screws and 4 each #12 x 1 1/4″ flat head phillips wood screws for each hinge used with 1 3/4″ doors. For 1 3/8″ doors, you would need 4 each 10-24 x 1 /2″ machine screws with #9 undercut head and 4 each #9 x 3/4″ wood screws.

Reinforcements

What is the purpose of a TA-10?
The TA-10 is a closer reinforcement used when mounting the arm shoe on a regular arm closer. The reinforcement is mounted beneath the casing, anchored solidly to the structure with screws provided. The casing is then applied over the top of the reinforcement. Without this reinforcement the casing will collapse when the screws are tightened. The dimensions are 1″ x 6 1/2″, and is 11/32″ thick

What is the purpose of a TA-12?
The TA-12 is a reinforcement that fits into the header and is secured to the frame using 3M double stick adhesive for use when installing parallel arm closers. Other common uses are to anchor a rim exit device strike, a full width coordinator, and in some cases, various types of bolts, latches and strikes that require special reinforcements. The dimensions are 2 3/8″ x 12″ and is made with 14 gauge material.

What is the purpose of a TA-25?
The TA-25 is a multi-purpose reinforcement that fits against the flat portion of our frame. It can be cut to various sizes to accommodate the requirements of a particular piece of hardware. A very common application for the TA-25 is a reinforcement for double acting spring hinges on a cased opening no stop frame. The dimensions are 3 5/16″ x 12″ and is .074 thick and is made in 14 gauge material, hot dip galvanized steel.

What is the purpose of the TA-11?
The TA-11 is a 14 gauge hinge reinforcement bracket which is factory applied behind our hinge emboss

What is the purpose of a TA-58?
The TA-58 is a flat bar reinforcement that fits on the hinge rabbet to provide solid anchorage for the screws on a continuous hinge. The dimensions are 2″ x Jamb height minus 1 ¼”. It is .074 thick and made in 14 gauge material, hot dip galvanized steel.

Strikes

What are the 5 types of strike preps available on a Timely frame?
T-Strike Deadbolt Strike ASA Strike Electric Strike Flushbolt Strike

How can a deadbolt strike, T-strike, ASA strike or a Flushbolt strike emboss be concealed if not required?
Deadbolt filler plate = TA-17 T-Strike filler plate = TA-2 ASA strike filler plate = TA-32 Flushbolt filler plate = TA-42

If a customer orders a frame prepared for a standard strike and a deadbolt strike, what is the closest center to center dimension possible?
3 5/16″ center to center If a customer requires a 4 7/8″ mortise lock on a 1 3/8″ thick door and frame, what must we advise him? We cannot prepare the 1 3/8″ rabbet of our frame for an ASA strike. He must change his door thickness to 1 3/4″.

If a customer orders a frame with an ASA 4 7/8″ strike and a deadbolt strike, what is the closest center to center dimension possible?
4 5/8″ center to center

If a customer requires a 4 7/8″ ASA mortise lock for both doors on a communicating frame, what must we tell him?
Since we cannot put a 4 7/8″ ASA strike on a 1 3/8″ rabbet, he must use a communicating frame that has a 1 3/4″ rabbet both sides.

What is the closest center to center dimension for two 4 7/8″ ASA strike embosses?
10″ center to center

What is the purpose of our adjustable strike? How much adjustment does it give?
Our adjustable strike allows you to adjust the latching point of the hardware so the door fits tight against the silencers or the gasket on our frame. If walls are out of plane or the door is warped then the strike can be adjusted up to 1/4″ to take up any slack that may occur. Also, as the building is used and settles, our strike allows for periodic adjustment to assure a secure and rattle free opening.

What must a customer be aware of if he is not using our T-Strike?
The screw holes on the Timely T-Strike emboss are not tapped because we supply self tapping screws with our strikes. Also, the T strike emboss on the frame is located 3/16” off the center of the rabbet. The strike that comes with the hardware will fit in the emboss but the hole for the latch bolt will have to be filed out considerably in order for the latch bolt to engage the strike. When using the hardware manufacturers strike, they usually supply machine screws which will not work.

What is the actual size of the opening in an ASA strike emboss to accept hardware?
3 3/8″

When closing certain mortise locks, the latch hits the casing before entering the strike. How can you avoid this problem?
By using an extended lip strike.

If a customer asks that his header be prepped for a flush bolt strike for the inactive door, what preparation do we use and what information do we need?
Timely can provide a universal strike prep and strike plate (TA-40) which will work for a manual, automatic and self latching flush bolt assembly. Or we can prep for a deadbolt or T-Strike which will require the location needed.

Can Timely emboss the 1 3/8″ side of the header for our universal flush bolt prep?
No, it was designed for use only on the 1 3/4″ side. For the 1 3/8″ side we can emboss for a Flush bolt strike (TA-52 or TA-53) which is the same as a deadbolt strike emboss.

When we use a storage hasp why does it have two holes?
One of the major problems with owners of storage facilities is failure of the renter to pay his bill. If the bill is unpaid for the storage unit, the owner of the facility puts his own padlock in the storage hasp thus locking out the delinquent renter.